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Lifeline 24 - Personal Lifeline Alarm Service for the Elderly

Lifeline 24 is the UK's leading personal alarm provider. They provide a low-cost pendant alarm service for anyone who needs support at home or may be at risk of falling.  The Lifeline Vi Alarm is ideal for anyone that is frail, elderly or disabled living in the UK or Ireland.  

A Lifeline alarm will provide you with the reassurance that help is just a button press away.  The small MyAmie pendant can be worn around the wrist or the neck.  

The UK-based care team are on hand 24/7 to answer the pendant and fall detector alarm calls and they have recently been awarded Platinum status by the industry body.

Order online or by calling our friendly customer service team on 0800 999 0400. Please use code LLDR25 to save £25 at checkout. 

Who to contact

0800 999 0400
01603 673385

Where to go

Lifeline 24
Robberds Way

Plans available:

£119 for the annual plan (3 months FREE).

£12.49 for the monthly plan.

£699 for the lifetime plan.

KeySafes, smoke detectors and CO2 detectors are also available to buy from Lifeline24.


Time / Date Details

When is it on
Care service is open 24/7.
Time of day
Session Information
The customer service team is open Monday to Friday 8:30 a.m. - 6 p.m. and Saturdays from 9 a.m. - 5 p.m.
Our emergency care team are available 24/7

Other Details


Table of costs
Table of costs
AmountCost Type
Monthly Plan £12.49 per month. Per month
Annual Plan £128 per year. Per Year
Lifetime Plan £699


Referral required
Referral Details

Most of our customers come from referrals, either from existing customers, loved ones or by medical professionals who know the needs of our potential customers the most.

You can refer a friend or a patient to the Lifeline24 service. You can fill in our contact us page: to ask us about any questions or queries you have or you can refer someone direct by visiting our referral page at:


Rated 5 out of 5
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Very Happy!
Easy setup and good support when we tested the system. Hope never have to use it for real but it provides peace of mind. Glad I chose Lifeline.Review date: Fri 12/07/2019
The customer service was exceptional and my alarm arrived very quickly after ordering it. It has meant I can live independently without worrying about what might happen.Review date: Mon 18/05/2020
Amazing Support
Lifeline24 have helped my dad when he falls offering a suitable product to his needs as well as 24/7 monitoring we feel reassured now Review date: Mon 29/11/2021
Record Last Updated On: 22/02/2022

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