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Rushcliffe Borough Council - Home Alarm Service

Overview

Home Alarm Service

Who may benefit?

Anyone, of any age, can benefit from having a home alarm installed. Whether you live alone, with family or with a partner, an alarm call can provide peace of mind, security, reassurance and independence.

How does it work?

Our new digital home alarm systems can connect via ethernet to your digital telephone line or wirelessly using 4G/3G/2G technology. The alarm consists of a portable radio trigger and a small piece of equipment with an electrical socket. The trigger can be worn as a pendant on a neck cord, or on a wrist strap, whichever is your preference.

People with severe physical disabilities are not excluded from having the home alarm service. A special adaptation can be added to the trigger that needs only the lightest touch to activate the trigger. It is possible to connect the home alarm directly to an environmental control system for people whose movement is exceedingly limited.

If the caller is within hearing distance of the alarm she or he will be able to talk to the operator and explain what is required. However, even if the caller is not able to hear or speak to the operator, action will still be taken to ensure that the caller is safe and well. The action taken under these circumstances will be agreed with each customer at the time the alarm is installed.

How do I apply?

If you are interested in having a home alarm installed the housing support advisor can provide you with a free demonstration without any obligation. Please contact the Home Alarm Service to arrange a convenient time, request a Home alarm demonstration or download the Home Alarms Leaflet. (1.43 MB, application/pdf) (opens in new tab) The appointment usually lasts for an hour.

Contact

Please note, there is no letterbox at this address, all mail must be sent to Rushcliffe Arena.

For planning enquiries: A duty planner is available to answer enquiries over the phone during opening hours.

We aim to see customers within 10 minutes of arrival, but this may not be possible at busy times. Face to face meetings can be arranged by appointment where necessary. If advice is sought on a specific development proposal, a formal process is in place to provide pre-application advice, this is a chargeable service, with some exceptions.

Guidance and charges in respect of the pre-application advice service is available on the Pre-application advice webpage.

For housing enquiries: Housing advisors are available at the Rushcliffe Customer Service Centre for face to face housing enquiries during opening hours.

Address

Housing Support Service, Rushcliffe Borough Council Rushcliffe Arena
Rugby Road
West Bridgford
Nottingham
NG2 7YG
Get directions

Costs

DescriptionCost typeUnit priceCost unit
5.92

Initial Installation Charge - £40 plus VAT

No hidden fees or charges.

Last updated: 30 March 2026