Overview
Helpline: 8am – 8pm on weekdays, 9am – 1pm on Saturdays
Living with sight loss can be challenging. But we believe everyone affected by sight loss can face the future with confidence. We aim to help you with any questions or enquiries you have by offering the following services, which are all available through the RNIB Helpline.
In depth advice and support - Our friendly Advice Service team are here to provide a listening ear and are trained to give specialist advice to anyone affected by sight loss.
Understanding eye health and eye conditions - Get information on a particular eye condition, the effects and what can be done to help with help from our Eye Information Service
Benefits appeals, community care and discrimination - If you need any information on legal rights, our dedicated Legal Rights Service can give you advice and, where possible, formal representation.
Emotional support and counselling - If you're finding it hard to come to terms with feelings about sight loss, our trained counsellors are here to listen and offer support.
Benefits, Concessions and Tax advice - Get in touch with the Tax Advice Service if you need any help with tax and benefit issues, including Blind Person's Allowance.
Make friends and socialise - Take part in our telephone social groups offered by RNIB Talk and Support to help make new friends.
Get tech savvy - Find out how technology can transform your life whether you're blind or partially sighted.
Explore reading choices - If you're struggling to read because of your sight we've got plenty of reading solutions, whatever your tastes and reading preferences.
Get advice on products - Advice on products that support independent living, both in the home and out and about.