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Care Quality Commission

Overview

Customer Service telephone available Monday - Friday 8:30am - 5:30pm

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find, including performance ratings to help people choose care.

CQC is the independent regulator of health and adult social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services and publish what we find. Where we find poor care, we will use our powers to take action

We inspect care in hospitals, care homes, people’s own homes, dental and general practices, and other services against the National standards, and we publish our findings on our website and in our inspection reports.

The website enables you to search for services and facilities in your area and provides inspection reports for you to see. There is also useful information about the types of services available and what the differences between services are.

Contact

Address

Head Office
City Gate Gallowgate
Newcastle Upon Tyne
NE1 4PA
Get directions

Inclusion

Supporting

  • Autism
  • Deaf / hearing impairment
  • Social, emotional and mental health needs
  • Multi-Sensory impairment
  • Learning difficulties
  • Communication and interaction needs
  • Physical disability
  • Other
  • Visual impairment

Last updated: 30 March 2026