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Coronavirus Update for Nottinghamshire Care Providers - 24th March 2020

The information below contains current and up to date information for social care providers. Thank you for your continued support at this difficult time.


PPE supplies

Just a reminder about appropriate use of PPE equipment - the excerpt below is taken from the guidance that has been issued locally. It is very important that PPE is used appropriately in order to best manage supplies across the health and care system in the county.


When to use PPE and conserving stocks

If neither the worker nor the individual receiving care and support is symptomatic, then no personal protective equipment is required above and beyond normal good hygiene practices.

Other general interventions should include increased cleaning activity and keeping property properly ventilated by opening windows whenever safe and appropriate.

It is essential that stocks of PPE are conserved and deployed sensibly. Local risk assessment and practical management should be pragmatic and proportionate, including consideration of whether there is actually a requirement to wear PPE at all.

There is additional guidance to support you and your staff which can be accessed below;

NHS England and NHS Improvement collates all advice to clinical staff, including safe systems of working including the of use PPE, online here:

The full COVID-19 guidance collection is available at

It is important that we follow the guidance and not use PPE unnecessarily to ensure that the supplies will be available for all when needed.


Government message to all mobile phone users

All of us will have received a mobile phone message this morning from NHSNOREPLY, the texts have been sent to reaffirm yesterdays announcement by the Prime Minister, it does not mean that you have a health condition.  Its prime purpose is to provide you with a link to the NHS website to help you to adhere to the Government guidelines that were issued yesterday.

Please be assure that it does NOT mean that care workers cannot go to their normal place of work. 


Principles for Paying Providers for Adult and Children’s Services

Please see the document attached.



During this difficult time, it has, unfortunately, been identified that there may be additional challenges around safeguarding.  The attached information sets out the recommended approach to achieving a consistent approach to Safeguarding Adults Referrals.



To support secure communications and video calls using technology providers are asked to;

  1. Complete the attached form (righthand side of the page)
  2. Send the completed form to

The team will process your request and send an email confirming progress of set up.

You will receive a text to the mobile number provided with a password to ‘activate’ the account.


Other resources for your information:

Visit our Website for further updates -

Sign up to our and our Health and Wellbeing bulletin -

If you don’t already, please join our social channels for latest information on coronavirus and NCC Services:- Nottinghamshire County Council on Facebook or on twitter @NottsCC

We are experiencing a high volume of emails to our email address. Please DO continue to use this email address if you have questions for the team and if you are not sure who else to ask. We would, however, suggest that you make use of the information links above as you may already have the answers to hand.

Please continue to check the Nottinghamshire County Council and the Notts Help Yourself website for latest guidance.

Please do pass on our grateful thanks to you and your teams for your continued support during this challenging time.

For all resources / documents that have been shared so far please go to the Resouces tile in Provider Corner and search for "COVID19"

Find Us on Facebook

Facebook is monitored during office hours Monday - Friday, however if your enquiry is serious, urgent or involves personal details, we advise you to contact the team on 0300 500 80 80 or email:

Follow Us @NottsCC


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