Skip to main content

Coronavirus Resources for Children/Young People and Parents/Carers

Taking to children and young people about the coronavirus

The following organisations offer tips and advice about supporting and talking to your child/young person about the coronavirus. Just click on their links to access their webpages:

Young Minds - Talking to your child about Coronavirus.

Health for Teens - Find information, support and advice around the coronavirus.

Place2Be - Coronavirus: Helpful information to answer questions from children.

The Children's Society - A range of information and support around the coronavirus.

Newsround - Online information for children and young people explaining coronavirus and what to do if your child is worried. 

Easy Read Guides - You can access a range of easy read guides around the coronavirus.

Children's Commissioner -  Children's guide to Coronavirus

You can read the guide here or by clicking on the image below:

Children’s Commissioner Guide to coronavirus’






Story on feelings - Behaviour Support Team

You can read the story here or by clicking on the image below:

self care for families whilst staying at home








Video - Signs to help you to help you talk to your children about coronavirus

Corona Virus - Useful Signs from St Giles School on Vimeo.


Video to explain the coronavirus to children 

Mental health support for children and young people

Government Guidance

Guidance for parents and carers on supporting children and young people’s mental health and wellbeing during the coronavirus (COVID-19) outbreak. Read the guidance on the Government website

You can also access this information in different languages including Arabic, Bengali, Chinese, French, Gujarati, Polish, Portugese, Punjabi and Urdu. Find the information on the Government website

NHS - dealing with a mental health crisis, emergency and non-urgent support

If you are worried about your child or young person’s mental health. Seek help from a professional.

In a medical emergency call 999. This phone line should be used when someone is seriously ill or injured and their life is at risk. A mental health emergency should be taken as seriously as a physical health emergency. For more advice on where to get support for a mental health crisis go to the NHS website

You can also contact your GP surgery and ask for an emergency appointment. In a crisis, you should be offered an appointment with the first available doctor.

You can call NHS 111 if you or someone you know needs urgent care, but it's not life threatening.

For example:

  • if you have an existing mental health problem and your symptoms get worse
  • if you experience a mental health problem for the first time
  • if someone has self-harmed but it does not appear to be life threatening, or they're talking about wanting to self-harm

Helplines and websites offering mental health support for children and young people

Kooth - Provide online counselling and support to young people.

The online facility is open during the following times:

Monday – Friday 12pm – 10pm

Saturday – Sunday 6pm – 10pm


Young Minds - Provide 24/7 support if you are experiencing a mental health crisis.

You can:

Text the YoungMinds Crisis Messenger, for free 24/7 support across the UK if you are experiencing a mental health crisis. 

  • If you need urgent help text YM to 85258
  • All texts are answered by trained volunteers, with support from experienced clinical supervisors
  • Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.


Shout - Provides free, confidential support, 24/7 via text for anyone at crisis anytime, anywhere.

You can:

  • text SHOUT to 85258 in the UK to text with a trained Crisis Volunteer
  • text with someone who is trained and will provide active listening and collaborative problem-solving


ChildLine - Provides a confidential telephone counselling service for any child with a problem. It comforts, advises and protects.

You can:


The Mix - Provides a free confidential telephone helpline and online service that aims to find young people the best help, whatever the problem.

You can:


ChatHealth - During these unsettling times, as a young person, you may be worried about your health and wellbeing and be unsure about how to get the help you need. The ChatHealth text service is an easy way for young people to confidentially ask for help about a range of issues. Young people aged 11-19 can receive confidential advice on a wide range of issues including emotional health and well-being. 

You can:

  • The service will allow young people in the area to send messages to a dedicated number which will be delivered to a secure website. Once there, texts will be responded to by the Healthy Family Team within one working day.
  • The ChatHealth number to text is 07507 329952.
  • The service will be available on Monday to Friday 9.00 am – 4.30 pm excluding bank holidays. During out–of–hours, anyone who texts the service will receive an automated message with advice on where to get help if their question is urgent. 


Base51 - The Base 51 Counselling Service provides time and space for young people aged 12 to 25 to talk about their troubles and explore difficult feelings in an environment which is dependable, free from intrusion and confidential.  They are currently offering a telephone counselling service.

You can:

Information, advice and support for parents/carers

Please click on the links for organisations who can offer a range of information, advice and support for parents/carers around the coronavirus and wellbeing whilst staying at home:

Carer Support

Carers UK - Support and advice for carers, including answers to frequently asked questions about coronavirus. 

Together for Short Lives - Frequently asked questions about Coronavirus for parent carers of children and young people with complex health needs.

Contact for Families with Disabled Children - Have a range of advice and guidance including coping at home.

WellChild - Online information for parents, including ways on keeping children with complex needs safe.

Royal College of Paediatrics and Child Health - A wealth of resources for parents, with links to UK-wide and country-specific guidance.

Mental Health and Wellbeing

NHS mental wellbeing whilst staying at home and mental health helplines for a range of conditions, disabilities and situations.

MIND - Coronavirus and your wellbeing - Advice if you are worried and anxious about coronavirus on things that you can try that could help your wellbeing.

The Samaritans - Offer guidance if you are worried about your mental health during the coronavirus outbreak. They also offer a free helpline 24 hours a day if you need to talk to someone.

Nottinghamshire SEND Local Offer - Has a page dedicated to parent/carer support including organisations who offer support for children and young people with specific conditions and disabilities.

Notts Help Yourself - Has a list of organisations both local and national who can offer support around mental health. 

Mental health crisis line - please click on the icon below for more details:

Crisis Phone Line Mental health









Turning Point Nottinghamshire Mental Heath Helpline

0300 555 0730 9am-11pm 7 days/week














Bereavement Support

The links below providelinks to sources of bereavement support including accessible resources to support communicating death to people with learning disabilities and autism:


Home education and SEND

Education - National Guidance

Now that children and young people have returned to school Government guidance around supporting children with education at home has been withdrawn and there is updated guidance on children returning to school. You can find this guidance on the Government website.  

Education - Local Information, Advice and Guidance

You can access answers to frequently asked questions on the return to school, as well as information and guidance on the Nottinghamshire County Council website.

ASK US Nottingamshire - Provide a free, confidential Information, Advice and Support Service, to give impartial advice, information and support across education, health and social care issues to parents and carers of children and young people with special educational needs and disabilities (SEND) living in the area. They are continuing to offer a helpline for support, which can be used for all enquiries, including support with accessing mediations and tribunals.

Contact details: Helpline 0800 121 7772 (open 24 hours a day - You can leave a message and an Adviser will get back to you within two working days where possible).

St Giles Special Schooll Video to support communication  and learning at home


Signs to support communication and activities at home from St Giles School on Vimeo.

Home Education Resources

Please click on the links and icons below for learning resources for children and young people with special educational needs and disabilities:

BBC Bitesize - A toolkit with lots of resources, activities and support to help you and your family during lockdown. They also offer a daily lessons schedule and universal daily lessons from primary to post 16.

UCL Institue of Education - A series of information resources and links to wider resources to help parents, carers and families support pupils with SEND at home during the period of school closures.

Chatterpack - have a list of speech, language and communication and SEND resources for parents/carers.

St Giles School - Useful resources and links to support home learning.

Woodlands School - have a list of learning resources and links aiming to support children with a learning disability or ASD.


Self Isolating Ideas and Advice

SEND Resources and Learning Activities











Being Safe Online

There is a guide on keeping your children safe online, which you can read here or by clicking on the icon below. There is also a guide regarding online radicalisation, which you can read here or by clicking on the icon below:  

keeping children safe Online During Covid-19

Parent-Guardian Online Radicalisation Information and Support

Supporting children with Learning Disability/ASD during Covid-19 isolation

You can read a guide with information and advice on supporting children and young people with learning disability and ASD whilst at home by clicking here or on the icon below:

Self Isolating Ideas and Advice








Challenging Behaviour Foundation Guides:

You can access a visual summary on supporting children and young people, with severe learning disabilities, at home who may experience challenging behaviour by clicking here or an information sheet by clicking here. Alternatively you can open the guides by clicking on the icons below: 



Keeping fit and activities at home

Please click on the following links for ideas for children and young people to keep active and fit whilst at home:

Keeping fit

Accessible Activities - Some ideas for keeping disabled children and young people fit active indoors.

Disney Dance-Alongs - Dance routines to help you get active with your kids.

The Body Coach - Joe Wicks, aka the Body Coach, has lots of free workouts for kids that are fun and can be done at home with no equipment.

Change4Life - Have indoor activities for kids to keep active if you cannot get outdoors.

Health for Kids Jungle Boogie - Zumba for kids to have fun at the same time as exercising.


Save the Children - Relaxation activities to do at home.

Nottinghamshire Scouts - 'The great indoors' activity ideas to do at home.

Virtual Zoos - Take a trip to the zoo from the comfort of home with these 13 zoos that offer live streams of their animals. 

Minecraft Free Education Lessons - 12 digital lessons have been made free until 30th June 2020.  They include a tour of the International Space Station, puzzles, a game about generating power from alternative energy and more.

LEGO Play Ideas:

To access a guide with more links to activity ideas at home please click here or on the icon below:

Self Isolating Ideas and Advice


Behaviour support information

The following are sources of advice and support if you are experiencing behavioural difficulties with your child or young person during the coronavirus isolation period:

Contact school

In the first instance, parents are advised to speak with their child’s school about the concerns which they have about their child’s behaviour.  Schools in their turn have access to support through consultation with education support services.  In some situations it may be appropriate for these support services to speak directly with the parent, and this is best organised through the school.

To find the contact details for your child's schools please go to the Nottinghamshire County Council website.

Other sources of advice and support

Small Steps - Is a service providing early support and evidence-based interventions to families of childrenand young people displaying behaviours that cause concern or challenge.

Support will be available where there is no formal diagnosis of ASD or ADHD, but where behaviours maybe indicative or characteristic of these conditions and also for families of children and young people diagnosed with ASD and/or ADHD.

Please note that referral to this service is usually by professionals only but you are able to contact their national helpline:

Contact details:

Telephone: 0808 802 6666 or text: 07537 404 282


Parentline - Is a confidential texting service for parents and carers. The texting service is an easy way for parent and carers of children aged 0 – 19 years to confidentially ask for help about a range of issues, such as:

  • parenting advice and support
  • emotional health and wellbeing
  • behaviour difficulties
  • family health

Parents and carers can contact the text messaging service for advice from Monday to Friday 9.00am - 4.30pm excluding bank holidays.  Messages sent to the dedicated number are delivered to a secure website, and responded to by the Healthy Family Team. Texts are usually replied to within one working day.  Automatic replies will be sent to any messages received out of hours explaining where to get help if their question is urgent, and when they can expect a response.

Text Parentline on 07520 619919


Healthy Families Teams - An integrated service for children, young peeople and families, which brings together care provided by Health Visitors, School Nurses, the Family Nurse Partnership Programme and the National Childhood Measurement Programme. Parents/Carers can ring to access support and advice around emotional and behavioural issues.

Each Healthy Family Team works within a geographical area. These areas are based around local populations with the same boundaries as our children's centres and include the relevant 'families of schools'.

You can find contact details of your local Healthy Family Team in your area by clicking on the following link: District Contact Details


Family Lives - Providing information and support for parents on all aspects of family life, from children’s development, behavioural management, dealing with teenagers, and family breakdown. The provide support in a number of different ways including via their website and 24 hour confidential helpline.

Telephone helpline: 0808 800 2222


Nottinghamshire SEND Local Offer - Has a list of services who can provide support around behaviour. However, please note that there may be changes to the way that some of the services work currently due to the coronavirus pandemic.

Emotional and mental health support services for children and young people can by accessed by clicking on the drop down called 'mental health support for children and young people' on this page.


The Challenging Behaviour Foundation  - Specific resources for the families of children, young people and adults with severe learning disabilities who display behaviours that challenge.

Challenging Behaviour Foundation Guides:

You can access a visual summary on supporting children and young people, with severe learning disabilities, at home who may experience challenging behaviour by clicking here or an information sheet by clicking here. Alternatively you can open the guides by clicking on the icons below: 



Money - Information, advice and support

Claiming benefits

GOV.UK - Information on benefits including eligibility and how to apply.

Welfare rights - Press releases on coronavirus

Department for Work and Pensions - Coronavirus update and impact on benefits including Personal Independence Payment (PIP) and Disability Living Allowance (DLA).

Department for Work and Pensions - Coronavirus support for employees and benefit claimants.

Support and advice

Below is a list of organisations who can offer information, advice and support if you have any questions concerning your money during this period:

Turn2Us  - Advice on benefits and coronavirus, including a Benefit Check and Grants Search.

StepChange - Debt advice, budget management plans and relief order support, with sections on coronavirus and your finances.

Money Advice Service - Action plan including budgets, insurance and savings as well as information on debt. 

Citizens Advice - Advice if you can't pay your bills because of coronavirus.

Understanding Universal Credit - Information about coronavirus and claiming benefits.

Useful SEND contacts for information, advice and support about coronavirus

Here are useful contacts specifically for families with children and young people with special educational needs and disabilities. These organisations have lots of information, advice and resources regarding the coronavirus.

Just click on the links below, which will take you to their websites or use the contact details to get in touch:

Council for Disabled Children

The best way to contact is to email  Alternatively, you can leave a voice message on 020 7843 6000.

The new 'CDC questions' inbox provides the opportunity to ask questions about how coronavirus will impact on children and and young people with SEND as well as other questions relating to the impact on families. They will collate Frequently Asked Questions (FAQs) and share them with the Department for Education (DfE) and Ministers as appropriate in order to publish an FAQs newflash each Friday.

If you are a parent carer with a question about your individual circumstances you may be able to find an answer here:

Contact (for Families with Disabled Children)

Call their free helpline 0808 808 3555 or email:

Disability Rights UK

Office Number: 0330 995 0400 (please note this line is not an advice line) or email:

Back to Menu

Find Us on Facebook

Facebook is monitored during office hours Monday - Friday, however if your enquiry is serious, urgent or involves personal details, we advise you to contact the team on 0300 500 80 80 or email:

Follow Us @NottsCC


Back to top Powered by Open Objects © Open Objects Software Limited