NHS England have commissioned Quality Health to run a Survey from 14th March to 31st May 2019 to gather feedback about people’s experiences of personal health budgets and integrated personal budgets.
It is open to all current or previous budget holders and those who support them, and we would like anyone who took part in the 2018 survey to do so again this year.
Last year NHS England found that 86% said that they had achieved what they wanted as a result of their plan, to some extent or completely, and 77% said they were likely or extremely likely to recommend a PHB/IPB to someone else.
Participants also gave us helpful feedback on how to improve their experience of PHBs. So far, in response to this, NHS England have:
- Started a new project to explore further the challenges people face with recruiting and employing personal assistants
- Launched #myPHBstory to capture and share people’s stories
- Co-produced and delivered a series of eight workshops to commissioners to help them improve their offer of personal health budgets for NHS Continuing Healthcare
- Developed long-term plans to offer better information, advice and support for those entitled to or interested in a personal health budget (p10, action 18)
- Started training more people with lived experience to influence systems and support individuals working towards longer-term commitments to
- Improved the quality of information available to personal health budget holders and commissioners supporting personal health budgets