This section contains information about the next steps of the process and the associated timescales, for parents/carers and young people who have met the threshold for receiving a Short Break.
In addition, this section has also been designed to provide helpful information for those parents/carers and young people who did not meet the threshold regarding other forms of support and making reapplications.
- The uploaded documents will be checked for validity but will not be retained. Further details about data storage can be found on the Short Breaks Privacy Statement and the Frequently Asked Questions.
- You will receive an email from the Short Break Assessment and Review Team within 5 days of submitting your application, confirming that your case is progressing or, if the documents are not valid, suggesting you reapply with the correct documentation.
- The next steps, and timescales, will depend on whether you have chosen to accept the Standard Offer or are requesting a further assessment which uses the Resource Allocation System (RAS).
- An online message is generated signposting parents/carers and young people via the Local Offer to provision in their local communities including Universal Services. This gives them the opportunity to purchase provision themselves directly from a list of providers.
- If your circumstances change, you may reapply using the online application form.
- Data collected will be held securely for a period of 100 days, at which point it will automatically be deleted. This means the application can be examined in the case of an appeal. Further details about data storage can be found on the Short Breaks Privacy Statement and the Frequently Asked Questions.
- Following the submission of your application form, you will receive an email from the Short Break Assessment and Review Team within 5 working days to explain the next steps. Following this you will receive an email from the Commissioning Team requesting details of the individual who will hold the pre-payment card, together with an agreement form which must be signed and returned in order for the application to progress.
- When the Commissioning Team are in receipt of the requested details and a signed copy of the agreement form, a pre-payment card will be sent to you and credited with £216 within 6 weeks.
- If you do not wish to accept the Standard Offer but want to progress to a further assessment, you will need to indicate this on the online form.
- You will receive an email/call within 5 working days, to arrange a date for an assessment interview. Assessment interviews will generally be held over the telephone, in exceptional circumstances a face to face interview will be arranged. The Resource Allocation Assessment, known as RAS, is a tool that is used to determine what type and level of support your child requires.
- Following the RAS interview/assessment an email/letter will be sent with the offer of an annual package within 10 working days, this will include an agreement form to be signed and returned at your earliest opportunity.
- If you accept the Nottinghamshire County Council funded Short Break offered, the Commissioning Team will contact you within 5 working days to determine how the allocation is to be delivered, and to request any additional details required to set-up your Short Break.
- The three types of support packages available incur differing timescales due to the complexity of their arrangements as detailed in the Service Statement.
Appeal against eligibility/allocation
An appeal process is available for parents/carers and young people who:
a) Do not agree with the outcome of the online application form regarding their eligibility to receive a Nottinghamshire County Council funded Short Break.
b) Do not agree with the outcome of the Resource Allocation System assessment process regarding the size of the Short Break allocation.
Appeals should be raised by downloading the appeals form which can be found under 'downloads' on this page or by requesting a hard copy from Ask Us Nottinghamshire at firstname.lastname@example.org or tel: 0800 1217772.
For parents/carers and young people appealing the eligibility outcome this form should then be completed and returned via email to email@example.com or post to Short BreakAssessment & Review Team, Gound Floor, Meadow House, Littleworth, Mansfield, Notts, NG18 2TB within 10 days of receiving the online eligibility decision.
For parents/carers and young people appealing the allocation outcome this form should then be completed and returned via email to firstname.lastname@example.org or post to Short Break Assessment & Review Team, Ground Floor, Meadow House, Littleworth, Mansfield, Notts, NG18 2TB within 10 days of receiving the email detailing the Short Break allocation offered.
The person raising the appeal will receive an acknowledgement email or letter explaining the process.
If an individual believes that their appeal has not been dealt with correctly, they can raise a complaint with the Nottinghamshire County Council complaints team by writing to Complaints and Information Team, County Hall, West Bridgford, Nottingham, NG2 7QP. The complaints team deal with matters of procedure and will not be able to process complaints regarding an allocation.