Employment and Support Allowance (ESA)
You can apply for Employment and Support Allowance (ESA) if you have a disability or health condition that affects how much you can work.
ESA gives you:
- money to help with living costs if you’re unable to work
- support to get back into work if you’re able to
You can apply if you’re employed, self-employed or unemployed.
For more information and guidance go to:Employment and Support Allowance (ESA): Overview - GOV.UK (www.gov.uk)
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f you have a query about an existing claim for ‘new style’ ESA or JSA
Contact the Jobcentre Plus helpline.
Jobcentre Plus
Telephone: 0800 169 0310
Textphone: 0800 169 0314
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 169 0310
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Welsh language: 0800 328 1744
Monday to Friday, 8am to 5pm
If your query is about claiming ‘new style’ benefits with Universal Credit
You could get ‘new style’ Employment and Support Allowance (ESA) or ‘new style’ Jobseeker’s Allowance (JSA) at the same time or instead of Universal Credit.
Apply for ‘new style’ ESA
You can apply for ‘new style’ ESA online or contact the Universal Credit helpline.
Universal Credit helpline
Telephone: 0800 328 5644 (choose option 3)
Textphone: 0800 328 1344 (choose option 3)
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Welsh language telephone: 0800 328 1744
Monday to Friday, 8am to 6pm
