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Age UK Notts - Worry Catcher Service

We offer independent support during your hospital stay. Our Worry Catchers are here so that you can discuss any worries or concerns you or your families may have about your stay in hospital or discharge from the ward. We work in partnership with the people we support and will ensure your wishes are respected.


What do we offer?

  • An independent and confidential service tailored to your needs
  • Support and representation
  • Someone to provide a listening ear and discuss any concerns with
  • Someone independent to speak on your behalf
  • Information to enable you to make informed choices and decisions
  • Information on other agencies and services that can help and signpost or refer you to them
  • Information about community services for older people.


What extra support do we offer?

  • Information on financial matters and benefits
  • Information on health and social care
  • Details on services available in the community once discharged home. For example befriending, day care shopping services and social groups


Who is this service for?

Patients and their carers


How is this service delivered?

This service is delivered in person via one-to-one sessions or over the telephone


Who to contact

Contact Name
Lindsey Shepherd
0115 855 3382
07872 839 614
Worry Catcher Service
Parent Organisation
Age UK

Where to go


This service is available at:

Highbury Hospital

  • Cherry Ward
  • Silver Birch Ward


Millbrook Mental Health Unit

  • Kingsley Ward
  • Amber Ward


Bassetlaw Hospital

  • B1: Clumber Unit
  • B1: Blyth Unit

Time / Date Details

When is it on
Monday to Thursday

Other Details


Table of costs
Table of costs
AmountCost Type
Free Free
Free to patients and their carers.


Referral required
Referral Details

Some Age UK Notts services are subject to suspension or alteration during the Covid-19 pandemic. Call 0115 844 0011 for up-to date details about Age UK Notts services

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Record Last Updated On: 29/06/2020

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