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The Early Help Unit

The Early Help Unit provides a central contact point for professionals and families wanting to access early help services in Nottinghamshire. 

Who to contact

Contact Position
Early Help Officer
0115 8041248

Time / Date Details

When is it on
The opening hours of the Early Help Unit are 9.00am to 4.30pm Monday to Friday

Other Details


Referral required
Referral Details

The Early Help Unit will provide information and advice, and will signpost professionals and families on to non County Council services, as well as accepting referrals on behalf of Nottinghamshire’s County Council early help services.

Specific elements of this service include Children's Centre:
• Universal services including play sessions, health support, & opportunities to train and volunteer.
• More focused support with: challenging behaviour; communication difficulties (Home Talk Programme); mother’s mental health needs; diet & nutrition; domestic abuse; housing and debt issues.
• Parenting programmes & interventions including: Strengthening Families; Incredible Years; 

Family Service provides early help support for children & young people aged 5 to 18 with needs including the following areas:
• Crime prevention via Youth Offending Teams
• Supporting Families  (Troubled Families Programme)
• Missing children
• Homelessness
• Substance misuse
• Problems with attendance (including the prosecution of parents or carers)
• Defiant behaviour issues at home or school
• Emotional health difficulties that do not meet CAMHS criteria
• Support with finding work, training or re-entering education
• Young Carers

Early help interventions:

• Are for children and young people who are not at immediate risk.  Those at immediate risk should be referred to the Multi-Agency Safeguarding Hub (MASH) 
• Will be lead by a key worker or lead professional who will co-ordinate the services involved with the child or young person and their family
• Are time limited (3 to 6 months)
• Involve an holistic assessment being completed with the child, young person and their family leading to an action plan
• Are reviewed regularly with the child / young person and family


To access services offered by Family Service or Children’s Centres (where the details of the local Children’s Centre is not known), please complete and send the Early Help Assessment Form to the Unit either by e-mail, fax or post.

If you are not using the secure e-mail address ( please ensure all confidential information sent by e-mail is password protected.

All requests will need to evidence that consent has been provided by the child, young person, parent or carer.


In addition the Early Help Unit will provide:

  • Information and advice for children, young people, families and professionals on early help services in Nottinghamshire.
  • Advise on the completion of the Early Help Assessment (EHAF) and hold a register of completed EHAF’s

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Record Last Updated On: 06/08/2019

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