Carers Information Booklet - Crisis Prevention Scheme

The Crisis Prevention Scheme provides care at home for the person you care for if you can't do so due to an unforeseen crisis.  The service is available to adult carers (over 18) who are caring for an adult who lives in Nottinghamshire (excluding Nottingham city residents).

Some examples of crisis situations where the scheme could provide support include:

• your admission into hospital
• you need to attend an unplanned medical appointment
• a family emergency, including if another family member becomes seriously ill
• the funeral of a close relative or friend
• a significant risk to your employment on a particular occasion.

Care and support will be provided until alternative arrangements can be made for the person you usually care for or you are able to return to caring.  There is no charge for the service.

How do I access crisis prevention?

The crisis prevention scheme provides care at home for the person you look after if you can’t do so due to an unforeseen temporary crisis. The service is available to adult carers (over 18) who are caring for an adult who lives in Nottinghamshire (excluding Nottingham city residents).

Crisis situations could result from immediate changes in your circumstances, where you are left unable to look after the person you care for safely.  These circumstances could include if you are suddenly taken ill, are hospitalised due to illness or accident, a family emergency, including if another family member becomes seriously ill for example.

Care and support will be provided for up to 7 days until alternative arrangements can be made, or for when you are able to return to caring for the person you usually care for. There is no charge for the service

How do I access crisis prevention? 

The Crisis Prevention Scheme is available across all districts and is provided by the Home First Response Service provider. To arrange for this service, you will need to contact the Customer Service Centre on:  0300 500 80 80

For more information contact Nottinghamshire County Council here: 

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