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*Rushcliffe Borough Council - Home Alarm Service (Lifeline)

Many people who live alone worry about what might happen if they need help in an emergency.  Having a Home Alarm means that help is just a press of a button away.  This works by linking the home alarm to a response monitoring service that answers and assesses all calls and arranges the most appropriate response.

Who may benefit?

Anyone, of any age, who feels vulnerable or at risk will benefit from having a Home Alarm installed.  Whether you live alone, with family or with a partner, an alarm call can provide peace of mind, security, reassurances and independence.

How does it work?

In order to have a Home Alarm installed you should have a working telephone socket with an electrical outlet close by.  The alarm consists of a small piece of equipment that attaches to your telephone line and electrical socket and a portable radio trigger.  The trigger can be worn as a pendant on a special neck cord, or on a wrist strap, according to preference.

People with severe physical disabilities are not excluded from having the Home Alarm Service.  A special adaptation to the trigger that needs only the lightest touch to activate it can be fitted.  It is possible to connect the Home Alarm directly to a Possum computer or other environmental control system for people whose movement is exceedingly limited.

A talking alarm is available to assist people with sight impairment and special arrangements can be made to accommodate customers with severe hearing impairment.  Similarly, we are happy to install Home Alarms for people whose first language is not English.

If the caller is within hearing distance of the alarm she or he will be able to talk to the operator and explain what is required.  However, even if the caller is not able to hear or speak to the operator, action will still be taken to ensure that the caller is safe and well.  The action taken under these circumstances will be agreed with each customer at the time the alarm is installed.

How do I apply?

If you are interested in having a Home Alarm installed the Housing Support Advisor can provide you with a free demonstration without any obligation.  Please contact the Home Alarm Service on 0115 981 9911 to arrange a convenient time, the appointment usually lasts for an hour.

Is there a charge?

There is a charge for the Home Alarm Service which is currently £47.84 per Quarter unless you qualify for a grant and then it is £34.06 per quarter.

Plus a  £30.00 installation charge ( a one off payment on the first invoice)


Who to contact

0115 981 9911
Parent Organisation

Where to go

Rushcliffe Borough Council
Rushcliffe Arena
Rugby Road
West Bridgford

Other Details

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Record Last Updated On: 21/08/2019

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