Disability Onboard: Rail Travel Made Easy

Disability Onboard

This website is produced by the Association of Train Operating Companies for people with disabilities.

Disability Onboard aims to encourage disabled people to travel by train by providing accurate advice and guidance. They will help you identify the barriers that might affect your train journey and will show you how to seek solutions.

Last Updated

Record Last Updated On:

Contact Details

Website
Disability Onboard
Scan to visit this website
Notes

Please be aware that station and train staff are unable to provide personal assistance with feeding, toileting and other personal services.

When in doubt just ask when you are booking assistance and they will be able to confirm if the help you want is something that they are able to provide.

Additional Local Offer Information

Local Offer

Description

Passenger Assistance Service

Passenger Assistance is a service provided by train companies to disabled passengers and others who require assistance with any part of their train journey. Staff can help you plan your journey, book tickets and make reservations; they can also assist you at stations and on board trains, with anything from changing platforms to finding your seat.

Passenger Assistance is free and available to anyone who needs assistance due to a disability, temporary impairment, or older age. No railcard is required.

Please visit the Disability Onboard website for more details.

Reviews

Reviews

Sign in to write a review

Actions

Remove from shortlistIs this information correct?

Share

Do you need help with childcare costs?
Skip back to top of page
Feedback