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- Helpline available Mon-Fri 9am-5pm
- The Big House is open all year, however closes over Christmas from the 24th December until the 28th December.
- Helpline Opening Hours: Monday 11:00am - 2.00pm, Tuesday 10:00am - 1:00pm, Wednesday 10:00am - 3:00pm and Thursday 10:00am - 5:00pmRG12 7BW
- Office hours: 9am to 5pm Monday to Friday.
- Customer Service telephone available Monday - Friday 8:30am - 5:30pm
- Customer Service telephone available Monday - Friday 8:30am - 5:30pmNE1 4PA